Privacy Policy

Effective Date: 2/11/2025
Last Updated: 2/11/2025

JDP Communications ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, specifically addressing our compliance with A2P messaging requirements for SMS marketing, appointment confirmations, and reminders. By using our services, you agree to the terms outlined in this policy.

We collect personal information directly from you, including but not limited to:

• Contact Information: Name, phone number, email address, and other details provided when you book appointments or inquire about our services.
• Appointment Details: Date, time, and details of appointments booked through our website or other communication channels.
• Marketing Preferences: Your explicit consent to receive promotional SMS messages and notifications from us.
• Technical Information: IP address, device information, and browser type, collected through cookies and similar tracking technologies when you visit our website.

Your personal information is used to:

• Provide Appointment Services: Send SMS appointment confirmations, reminders, and updates regarding your scheduled appointments.
• Marketing Communications: Send SMS marketing messages, promotions, and offers to customers who have explicitly opted in.
• Improve Services: Analyze your interactions with our website and services to enhance our offerings.
• Legal Compliance: Meet regulatory and legal obligations related to messaging and data privacy.

To comply with A2P messaging regulations, we:

• Obtain Explicit Consent: You must explicitly opt-in to receive SMS messages by checking a box or agreeing to terms during the booking process or when signing up for services.
• Provide Clear Opt-Out Options: You can opt-out of receiving SMS messages at any time by replying "STOP" to any message. Once processed, you will no longer receive marketing or notification messages, except those related to active appointments or legal obligations.
• Message Transparency: Each SMS includes clear sender identification and instructions on how to unsubscribe.
• Limit Message Frequency: Messages are sent only as needed for appointments and marketing, respecting your preferences.

We do not sell your personal information. However, we may share your information with:

• SMS Providers: Trusted third-party messaging platforms to facilitate SMS communication for appointment confirmations, reminders, and marketing messages.
• Regulatory Authorities: Entities required by law to ensure compliance with A2P messaging guidelines.
• Service Providers: Vendors assisting us in operating our business, provided they comply with confidentiality and data protection requirements.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• For Appointment Services: Data is retained for the duration of your appointments and any follow-up communications.
• For Marketing Purposes: Data is retained until you opt-out or revoke consent.

You have the right to:

• Access Information: Request access to the personal data we hold about you.
• Correct Information: Request corrections to any inaccurate or incomplete data.
• Delete Information: Request deletion of your data, subject to legal and contractual obligations.
• Opt-Out of Messages: Unsubscribe from SMS messages by replying "STOP" or contacting us directly.

We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is entirely secure, we take every precaution to safeguard your data. SMS messages sent through our A2P system are protected by secure transmission protocols.

Our website uses cookies to improve your browsing experience, analyze usage, and support marketing efforts. You can disable cookies in your browser settings, but some features of our website may not function properly as a result.

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements, including updates to A2P messaging compliance. Updates will be posted on our website with a revised "Last Updated" date.

If you have any questions about this Privacy Policy or our compliance with A2P messaging requirements, please contact us at:
Phone: 949-334-2852
Email: chad@jdpcommunications.net